What does Dodam AI inspect?

It checks a product detail page against the rules of the country and marketplace you pick: image spec (size, ratio, format, background, file size), prohibited and risky expressions, brand and intellectual-property risk, country-specific required information, and image quality. Every finding is one of five categories.

Which marketplaces are supported?

Amazon, Shopee, Lazada, TikTok Shop, Rakuten, Qoo10, Tmall Global, JD Worldwide, noon, eBay, Walmart, Temu and your own Shopify store, across the United States, United Kingdom, Germany, France, Japan, China, Taiwan, Hong Kong, Singapore, Malaysia, Thailand, Vietnam, Indonesia, the Philippines, Australia, the United Arab Emirates and Saudi Arabia.

How is the score calculated?

Start at 100 and subtract 15 for each critical finding, 5 for each warning and 1 for each note. 85 or above with no critical finding is a pass, 60 to 84 or any critical finding needs fixing, and below 60 fails.

Are fixes applied automatically?

Only after you approve them. Auto-fixable findings show a before and after comparison; approved fixes resize or pad images, whiten the background, convert the format, compress the file, strip metadata, replace risky wording and add missing required information. The listing is then re-inspected as a new round.

Yes. Create an API key in Settings and call the REST API with a Bearer token to create inspections, read findings, apply fixes, re-inspect and download outputs. An OpenAPI document is published.

Does it work on a phone?

It is built mobile first. You can photograph a detail page with the phone camera, upload it, review findings and approve fixes without leaving your phone.

Re-inspection and disputes

Rounds

Each inspection run is a round. Round 1 is the initial submission. Applying approved fixes automatically triggers the next round, so you do not need to press anything twice.

Findings are stamped with the round they were detected in, so history stays readable.
Asset versions increase alongside rounds — a repaired image becomes v2, a second repair v3.
The score, verdict and issue counts on the header always describe the newest round.

Re-inspecting after a manual edit

1Fix the item yourself — re-export the image, or edit the listing text in the fix screen.
2Open the inspection and press Re-inspect.
3Wait for the new round. Resolved findings disappear; anything still present is reported again with the new round number.

Re-inspection consumes one unit of your monthly quota, exactly like the first run.

Disputing a finding

Rules are conservative on purpose. If a finding does not apply to your product — for example a claim that is legally substantiated with a certificate you hold — you can dispute it instead of changing your listing.

1Open the finding and choose Dispute.
2Write what makes the finding wrong for this product. Reference the certificate, approval number or marketplace policy that supports you.
3Submit. The finding moves to the disputed state and stops counting against the score in the report narrative.

A dispute records your position; it does not make the marketplace accept the listing. Keep the supporting document ready in case the marketplace asks for it.

Dismiss versus dispute

Action	Use when	Effect
Accept	You agree and will fix it.	The finding is queued for the fix screen.
Dismiss	It is real but you accept the risk.	The finding is closed with your name and time recorded.
Dispute	You believe the rule does not apply.	The finding is marked disputed with your written reason.

Every decision is written into the job history with who decided it and when, so a teammate opening the inspection later can see the reasoning.

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